Shipping Policy - PawQuest Skip to content

Shipping Policy

Orders are processed within 5 business days. Estimated delivery: 7-14 business days after dispatch. Delivery times are estimates only and not guaranteed.

Processing Time

All orders are processed within 5 business days (Monday to Friday, excluding public holidays) from confirmed payment. You will receive an email when your order dispatches.

Estimated Delivery

Estimated delivery is 7-14 business days after dispatch. These are estimates only. Delivery times may vary by location, carrier, and customs processing. We do not guarantee delivery by a specific date.

Tracking

A tracking number will be emailed to you after dispatch. Allow 24-48 hours for tracking to update.

International Orders

We ship worldwide. International orders may be subject to customs duties and import taxes. These are the customer’s responsibility and not included in our pricing.

Contact

Questions about your shipment? Contact us via the Contact page.